Comments from our client following completion of the project…
Do you feel the project was successful, and if so, why?
The project was an overall success for Fortem, the client and our trusted supply chain partners. Scarbrook contributed by showing a number of key attributes as below:
- Effective Planning & Design
- Highly Skilled Workforce
- Communication levels always above the expected
- Adaptability
- Risk Management
On top of this, our client was extremely complimentary of the works undertaken by Scarbrook.
Were you satisfied with the quality of our service and products, and if so, what did you particularly like?
Absolutely. Having worked together for over 10 years, we know exactly what to expect when it comes to partnering with Scarbrook. One of their key strengths which personally makes us want to work with them time and time again is their approach to new work, and how flexible they can be in prioritising works for their client. Another strength would be their professionalism from the operatives on site, right to the directors. It’s clear they have implemented a strong culture and the right values throughout the organisation.
Was there any particular team member/team members who impacted on the project?
Being totally honest, I could say everyone, but real stand outs for these works were Tom Gibson, Mark Bennett, Richard Wood & Andy Exley.
What separates Scarbrook from their Competitors?
What separates them from their competitors above all for me is how they value strong working relationships with their client. They do this by:
- Offering transparent pricing
- Showing commitment to continuous improvement
- Satisfying not only their client in us, but our client
- Exceeding H&S Requirements
- Quality Workmanship
- Always reliable and have a proven track record.